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FAQ's - Frequently Asked Questions


What is a short haul move?
This is a move that is less than 450 miles. Make sure to inquire with your moving company as you may have to pay long distance charges even for short haul moves.

What is a local move?
This usually refers to moves that are less than 100 miles and within the same state.

What is an intrastate move?
This refers to a move of more than 100 miles within the same state.

What is an intrastate move? 
This refers to a move of more than 100 miles within the same state. 

What is expedited service?
You pay a higher rate so your movers can transfer your household or business goods on a specified date.

If I’m moving internationally, how will I know which items I can’t bring with me?
Your moving company should provide you with a list of custom regulations for your destination country. This document will indicate which items are prohibited or restricted by the particular country.




What is a short haul move?
This is a move that is less than 450 miles. Make sure to inquire with your moving company as you may have to pay long distance charges even for short haul moves.

What is an extra pickup?
Most moving companies will charge you extra to make any stops to pick up or deliver additional items from anywhere other than your origin and destination.

How are fees calculated for interstate moves?
Your moving company may charge you a set fee which depends on the inventory of your items and delivery timeframe. They may also charge you based on the weight or volume of your items.

Do I have to hire packers or can I do this myself?
You can certainly choose to pack your belongings and hire employees to transport them for you. However, you can also hire professional packers who are very experienced and have access to the proper packing equipment.

What should I do if one of my items is damaged during the move? 
Professional movers and packers do their best to ensure all your belongings arrive safely to your destination. However, damage sometimes occurs. In this case, please email or call your moving company as soon as possible with the details.  

What is a re-weigh?
Depending on the type of estimate you obtained, your goods may be re-weighed once they have been loaded on to the moving truck or van. In this case, your moving charges will be based on the re-weighed amount.

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